Shipping policy

SHIPPING POLICY

At CRUDI, we are committed to delivering your order with care and efficiency. Please read below for details about our shipping methods, processing times, rates, and more.

ORDER PROCESSING TIME

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Note: During peak periods (e.g. product launches, holidays, or sales), processing times may take longer. We appreciate your patience and support.

DOMESTIC SHIPPING (WITHIN UNITED STATES)

We offer standard and express shipping options for domestic orders.

 

 

Tracking information will be emailed to you once your order has been shipped.

INTERNATIONAL SHIPPING

We ship worldwide. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.

International Customs & Duties:
CRUDI is not responsible for any customs duties, taxes, or import fees incurred during international shipping. These charges are the responsibility of the customer. Please check with your local customs office for more information on fees and regulations.

ORDER TRACKING

Once your order is fulfilled, you will receive a shipping confirmation email with tracking information. Please allow 24–48 hours for the tracking link to update.

SHIPPING DELAYS

Shipping times are estimates only and not guaranteed. Delays may occur due to external factors such as:

• High package volumes

• Weather conditions

• Customs inspections (for international orders)

• Carrier issues

We do our best to help resolve shipping issues, but once the package leaves our facility, it is in the hands of the carrier.

LOST OR STOLEN PACKAGES

CRUDI is not liable for lost or stolen packages marked as “delivered” by the carrier. If your package is missing:

• Check with neighbors or building managers

• Wait 48 hours (in case it was mis-scanned)

• Contact the carrier with your tracking number

Still missing? Email us at support@crudiofficial.com — we’ll do our best to assist you.

INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring that shipping details are accurate at the time of checkout. CRUDI is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

PRE-ORDER ITEMS

If your order includes a pre-order item, the estimated shipping time will be listed on the product page. Orders will be shipped when all items in the order are available. If you'd like in-stock items shipped first, please place a separate order.

QUESTIONS OR SUPPORT

If you have any questions about your order or shipping, please contact us at:
support@crudiofficial.com